Bathroom renovation portal. Useful Tips

Hot water supply is considered to be water heating. "Cheat sheet" on the payment document for housing and communal services

Evgeniya 30.04.2017

Alexander 18.05.2017

Hello! Please help with advice. I submitted an application to ROSSETI, Orenburg for technological connection of power receivers, clause 14 of the rules for technological connection of power receivers, non-residential premises (garage) do not belong to GSK, I submitted an application to GSK for connection to power supply. According to clause 3, paragraph 2 of the rules for technological connection of power receiving devices, the network organization is obliged to conclude an agreement. Answer from ROSSETI in the attached file.

Alexander 30.08.2017

Irina Ivanovna 01.07.2017

I acquired country cottage area and a house in 1016, for the supply of electricity to Tulenergo, an agreement was previously drawn up by the old owner, a meter was installed, the light was connected, but a personal account was not opened. Is it necessary for the old owner to apply for the renewal of the contract for the new owner

Galina 23.04.2017

Help decipher the calculation of the receipt of housing and communal services ( full transcript, on all points specifically). With an indication of all calculations, where, what is taken. Where are my expenses, where are the common expenses, etc. Thank you!!!

Evgeniya 30.04.2017

Hello! Please tell me how to transfer to a rural tariff Where to get an act on the delineation of balance sheet ownership? How much does it cost? What is the form of a certificate from the chairman about the number of KVT allocated to the house?

Irina Ivanovna 01.07.2017

I am also interested in the following questions: 1. By the area of ​​the house. It is taken from us in different months different area at home and it doesn't match total area houses on the site Reform of housing and communal services. Please help me figure it out 2. On ONE 3. On the inconsistency of the SOI tariff

Marina 19.01.2018

Good day! Please give advice on the following problem. The metering device of our company is installed in the TP, which is owned (owned) by the network organization. TP is a separate brick building located on a separate, specially allocated land plot (municipal property, a network organization has a lease agreement), outside the territory of our enterprise (we have private property), although land adjacent. In the Act on the delimitation of balance sheet ownership and operational responsibility of electrical installations and structures, the boundary of balance sheet ownership and operational responsibility of electrical installations defines "Contacts for connecting tires to the pins of a 0.4 kV transformer in RU-0.4 kV TP-69". The act does not say anything about the delineation of the balance sheet ownership of the building, the construction of the TP, its individual premises - the construction part. The meter readings were taken monthly. But the employees of the power grids constantly lost the keys to the TP. For 15 years, they cut and knocked down the lock on the door of the RU-0.4 kV 12 times, so they left a spare key for us long ago. Over the years, we began to take meter readings on our own and report them both to the Power Grid and to Energosbyt (obviously, this is a violation on our part, and on the part of Power Grids, and Energosbyt). In February 2107. unidentified persons opened the door to the room of RU-0.4 kV and stole the meter. The energy meter came with a check of the meter and found it was missing. As a result, an Act on unaccounted electricity consumption was drawn up against us. Accordingly, the power supply company, with which we have concluded an energy supply agreement, billed us for unaccounted electricity consumption. All our appeals to the grid organization and the energy sales company about the cancellation of the Act on unaccounted consumption on the basis of clause 145 of the Basic Provisions for the Functioning of Retail Electricity Markets (approved by the Government Russian Federation dated May 4, 2012 No. 442): "If the metering device, the owner of which is the consumer, is installed and approved for operation within the boundaries of the electric grid facilities of the adjacent grid organization, then such an organization is obliged to ensure the safety and integrity of the metering device, as well as seals and (or) signs of visual control, for the removal, storage and provision of its readings to persons specified in an agreement with the owner of the metering device, or to ensure the owner of the metering device has access to the metering device to take its readings, by timely informing the owner of the metering device about its release failure (its loss or malfunction) ", we are told that if, according to the Act of Delimitation, the boundary of the balance sheet membership of electrical installations (" Contacts for connecting tires to the pins of a 0.4 kV transformer in RU-0.4 kV TP-69 ") is inside RU0.4 kV, then the very room RU-0.4 kV is also on our balance sheet, and we must be responsible for the room RU-0.4 kV, and behind the door of this room, and for the lock on this door, and, accordingly, for our metering device, especially since we also had the key to this door (the key was not issued in any way). Since we refuse to pay the bill for unaccounted electricity consumption, the power supply company will sue. Another such point: 1) in the Act on unrecorded consumption, the address of our object is indicated as the address of the place of unaccounted consumption, and not the address of the TP where the meter was installed (the addresses are different). 2) not TP is indicated as a description of the object, but simply our type of activity - "production ...". I ask you to give advice: who is right in this situation - we or the network organization, and whether we have the prospect of challenging the Act on unaccounted consumption of electrical energy and, accordingly, the charges made on the basis of this Act, in court. Thank you.

Alexander 18.05.2017

How can I connect a house to the gas that passes under my fence in Moscow if a neighbor and the director of an LLC in one person asks for a signature under his permission to insert 500 thousand. Are there any ways? Residents of the village, when supplying gas to themselves, created an LLC. Now, in order to connect to the pipe at my gate, I, among other things, have to pay 500 thousand to my neighbor, the director of the LLC, allegedly they own the pipe. There is no such money. We have a disabled person and children live. Is there really no other way to conduct the gas?

Order of the Committee for Tariffs and Prices of the Moscow Region dated 13.12.2014 No. 149-R "On setting tariffs for hot water for 2015 ", a two-component tariff for hot water was approved on the basis of the RF Decree of May 13, 2013 No. 406" On state regulation of tariffs in the field of water supply and sanitation. " The procedure for calculating and making payments for public Utilities is defined in the Rules for the Provision of Utilities, approved by Decree of the Government of the Russian Federation No. 354. The procedure for calculating payment for hot water has been changed accordingly. Now the payment for 1 cubic meter of hot water consists of two components:

First- payment for 1 cubic meter cold water.

Second- payment for thermal energy, which was spent on heating 1 cubic meter of cold water.

The component for cold water is the volume of cold water (CWS) for the needs of hot water supply. In the presence of individual metering devices (meters), this component is determined - according to the readings of the metering device for hot water (DHW), in the absence of an individual metering device - according to the standard, i.e. 3.5 cubic meters per person. per month.

From January 01, 2015, residents of apartment buildings in Lyubertsy, which are equipped with common metering devices, are charged for hot water at a two-component tariff: a cold water component for hot water supply and a heat energy component for hot water supply.

The calculation for hot water for residents of the house should also be made at a two-component tariff. The house is equipped with common household hot water metering devices. Payment for hot water from July 1, 2015 should be charged at the current two-component tariff: cold water component for hot water supply (at the rate of 33.28 rubles / cubic meter) and the component heat energy (TE) for hot water supply at the rate of 2141.46 rubles ./Gcal.

In receipts for payment for housing and communal services from July 1, 2015, "Hot water supply" is indicated in two lines:

Cold water supply for hot water supply - the volume of cold water (cold water supply) for the needs of hot water supply;

TE for hot water supply - thermal energy spent on heating 1 cubic meter of cold water.

The readings of the general house metering device - the amount of hot water for the current month and the amount of heat energy consumed in the current month for circulation and heating of the specified amount of water are shown on the back of the receipt, for example, the following:

1089,079 cc m. - FV for hot water supply (physical water for hot water supply);

110.732 Gcal. - TE for hot water supply (heat energy for hot water supply).

The actual amount of thermal energy spent on heating 1 cubic meter of cold water for the house is determined based on the total volume of thermal energy to the total volume of hot water for the current month, which is:

= TE for DHW / FV for DHW = 110.732 Gcal. / 1089.079 cbm m = 0.1017 Gcal / cubic meter

then, the actual cost of heat energy spent on heating 1 cubic meter of water in the current month will be:

0.1017 Gcal / cubic meter х 2141.46 rubles. for 1 Gcal. = RUB 217.79

Please note that the amount of heat energy spent on heating 1 cubic meter of cold water in each calculated month may differ, because is a calculated value and depends on the amount (volume) of hot water consumed by the house in the current month and the amount of heat energy spent on circulation and heating of this volume. On a monthly basis, these readings are taken from the general building metering device for heat energy and transferred to the heat supply organization and at the same time recorded on the back of the receipt for each current month.

The main advantage of a once-through water supply system in comparison with a circulating water supply system is its simplicity. It lacks water coolers, circulating water pumping stations, additional pipe networks and other structures. If there is no need to purify industrial waste water, then the entire cold water supply will consist of a pumping station and a system of supply and discharge pipelines. The advantage of the circulating water supply system is that a much smaller amount of water is supplied from the source than with a direct-flow system, this amount of water should only compensate for its losses from evaporation and entrainment of droplets by the wind from the coolers and the water consumption for blowing cold water, which depends on the quality of the added water and the way it is processed. As a rule, the amount of water added to the system does not exceed 5% of the circulating water consumption. With circulating water supply, the diameter of the water lines, and therefore their cost, significantly decreases, the size and cost of water intake structures and pumping stations the first rise, the energy consumption required to supply water to the territory of the enterprise, it becomes possible to use sources with a small water flow rate for industrial water supply, the cost is noticeably reduced treatment facilities for make-up water. With a circulating system, much less waste water is discharged into the reservoir than with a direct-flow one. In this regard, the task of protecting water bodies from wastewater pollution is facilitated, the size and cost of treatment facilities and pipelines that discharge waste and treated water are reduced.

Hvs in the receipt what is it

It is unacceptable to change the names of these services, although some regional housing and communal services arbitrarily enter into their payment receipts such lines as "hot water heating", "hot water supply" or "hot water and cold water disposal". It is not at all necessary for the consumer to know how much water heating costs; the final amount that is presented for payment is important to him.

Is it legal to pay for water heating according to a receipt in 2018

If the legitimacy of the additional line "water heating" in the receipts is questionable, so as not to overpay for heating, it is recommended to first contact the Criminal Code with a request to explain what this point means. The appearance of a new line in the receipt is legal only on the basis of the decision of the owner of the MKD premises. In the absence of such a decision, you should write a complaint to the GZI. After filing a claim with the Criminal Code, you must be provided with an answer with explanations within thirty days. In case of refusal to substantiate why such a service is prescribed in the receipt, a complaint should be filed with the prosecutor's office with a claim to the court. In this case, if you have already paid the amount specified in the receipt, Article 395 of the Civil Code of the Russian Federation will serve as the basis for the claim. If a refund is not required, but you still have to pay for services that you are not provided with, file a claim to exclude the water heating line. In this case, it is worth referring to Article 16 of the Law "On Protection of Consumer Rights".

What is DHW in a receipt

It turns out a vicious circle - many residents often do not pay for hot water due to its low temperature or refuse this service altogether, switching to water heating electric boilers... And heating network enterprises cannot produce renovation work since the debt of the population to pay does not give them an influx Money.

Is it legal to pay for hot water supply (hot water supply) in the receipt is divided into 2 payment points: 1 - water supply (I have 331 rubles); 2 - its heating (1100 rubles)

The cost of heat energy losses in pipelines at the site from facilities where hot water is prepared, including from central heating points, including the maintenance of central heating points, to a point on the border of the operational responsibility of the subscriber and the regulated organization if such losses are not taken into account when setting tariffs for heat energy;

What is hot water supply, cold water supply and sewerage in housing and communal services receipts

The list of services that need to be paid for residents of apartment buildings is clearly defined by article 154 of the main industry document - the Housing Code. Homeowners and tenants are required to pay for maintenance and repairs. In addition, their responsibility includes payment for services:

What is HVS for GWS in the receipt

The component for cold water is the volume of cold water (CWS) for the needs of hot water supply. In the presence of individual metering devices (meters), this component is determined - according to the readings of the metering device for hot water (DHW), in the absence of an individual metering device - according to the standard, i.e. 3.5 cubic meters per person. per month.

What does the abbreviation HVS DPU mean?

The nuance is that if the accounting is kept by the enterprise, then all kinds of losses in water and its temperature (for example, breakthroughs, leaks) he will write off to consumers, and they will pay for it. If a common house meter is installed in the house, then residents will pay for the water and heat that entered the house.

Having received a receipt for the payment of the "communal", many Russians look at it in bewilderment, trying to understand what is encrypted in mysterious abbreviations, and for what services you need to lay out rather large sums.

Unfortunately, until now, utilities have not bothered to bring to a single sample the receipts issued in different regions Russia. The content of these payment documents lies entirely within the imagination and administrative delight of local authorities.

Do housing and communal services have the right to come up with the names of their services?

The list of services that need to be paid for residents of apartment buildings is clearly defined by article 154 of the main industry document - the Housing Code. Homeowners and tenants are required to pay for maintenance and repairs. In addition, their responsibility includes payment for services:

- cold water supply (HVS), i.e. supplying cold water through the water supply to the tenant's apartment;

- hot water supply (DHW), which consists of payment for the supply and heating of water;

- drainage, i.e. ensuring the operation of the sewer, removing wastewater;

- gas supply;

It is unacceptable to change the names of these services, although some regional housing and communal services arbitrarily enter into their payment receipts such lines as "hot water heating", "hot water supply" or "hot water and cold water disposal". It is not at all necessary for the consumer to know how much water heating costs; the final amount that is presented for payment is important to him.


Of course, in the event that the tenant of the house wants to know about each utility service, the housing and communal services are obliged to provide him with all the information about the costs of this or that utility tariff.

What abbreviations can be found on receipts?

Since utilities are in no hurry to bring payments to uniform standard, payers will not hurt to navigate in the abbreviations that can be used to encrypt certain components of utility bills.

KhVS DPU- this is cold water supply (payment for cold water supply) using a home metering device, i.e. according to the readings of the general house meter (if there is one in your house). In the case when the meter is installed in your apartment, the receipt may indicate KhVS KPU(apartment metering device).

DHW DPU- accordingly, hot water supply, counted according to the home metering device.

Vodootv.- sewerage services, which is called wastewater disposal in bills.

Cold water supply for hot water supply- this is how the intricate concept of cold water supply for hot water supply is denoted. As conceived by the public service workers, you must pay separately for the supply of cold water for heating, and on another line - the cost of heating this cold water. The cost of hot water supply consists of the sum of these lines

Heating. main pl.- this is usually the heating of the main area of ​​your apartment, i.e. the minimum that is required for the tenants registered in the apartment.

Heating outl. pl.- this is the cost of heating the surplus area of ​​your apartment. It usually costs more than heating your minimum square footage.

Opl. lived. Is the payment for housing.

Contents and rem.- means payment for the maintenance and repair of your apartment. This includes service engineering networks inside your house, their Maintenance, repair technical devices and structures of a residential building, as well as many other costs.

Lived. outl. pl.- payment for housing surplus area.

Now it will be easier for you to understand the contents of the utility bill. A separate topic is the formation of tariffs for which payment is calculated.


The most impressive fraudulent payment frauds take place here. As a rule, only a specialist with experience in utility networks can assess how justified each figure of the utility tariff is.

A new column appeared in receipts for utilities - hot water supply. It caused bewilderment among users, since not everyone understands what it is and why payments should be made on this line. There are also such apartment owners who cross out the column. This entails the accumulation of debt, penalties, fines and even litigation. In order not to take matters to extreme measures, you need to know what hot water supply is, hot water supply and why you have to pay for these indicators.

What is DHW on a receipt?

DHW - this designation stands for hot water supply. Its purpose is to provide apartments in apartment buildings and other residential premises hot water with an acceptable temperature, but DHW is not hot water itself, but thermal energy that is spent on heating water to an acceptable temperature.

Experts divide hot water supply systems into two types:

  • Central system. Here the water is heated in a heating plant. After that, it is distributed to apartments in apartment buildings.
  • Autonomous system. It is commonly used in private homes. The principle of operation is the same as in the central system, but here the water is heated in a boiler or boiler and is used only for the needs of one particular room.


Both systems have one goal - to provide homeowners with hot water. In apartment buildings, a central system is usually used, but many users install a boiler in case the hot water is turned off, as has happened in practice. An autonomous system is installed where there is no way to connect to central water supply... Only those consumers who use the central heating system pay for DHW. Users of an autonomous circuit pay for utilities that are spent to heat the heat carrier - gas or electricity.

Important! Another one in the column in the receipt related to DHW is DHW at ONE. Decoding ODN - general house needs. This means that the DHW column for ONE is the consumption of energy for heating water used for the general needs of all residents of an apartment building.

These include:

  • technical work that is carried out before the heating season;
  • pressure testing of the heating system, carried out after repair;
  • repair work;
  • heating of common areas.

Hot water law

The DHW Law was adopted in 2013. Government Decree No. 406 states that users central system heating are required to pay at a two-component rate. This suggests that the tariff was divided into two elements:

  • thermal energy;
  • cold water.


So hot water supply appeared in the receipt, that is, the thermal energy spent on heating cold water. Housing and communal services specialists came to the conclusion that risers and heated towel rails, which are connected to the hot water supply circuit, consume thermal energy to heat non-residential premises. Until 2013, this energy was not taken into account in receipts, and consumers have been using it for decades at no cost, since outside heating season the air heating in the bathroom continued. Based on this, officials divided the tariff into two components, and now citizens have to pay for hot water supply.

Water heating equipment

The equipment for heating the liquid is a water heater. Its breakdown does not affect the hot water tariff, but users must pay the cost of repairing equipment, since water heaters are part of the property of homeowners in apartment building... The corresponding amount will appear on the receipt for the maintenance and repair of the property.

Important! This payment should be carefully considered by the owners of those apartments that do not use hot water, since they have installed autonomous system heating. Housing and communal services specialists do not always pay attention to this, simply distributing the amount for the repair of the water heater among all citizens.

As a result, these apartment owners have to pay for equipment they did not use. If you find an increase in the tariff for the repair and maintenance of property, you need to find out what this is connected with and contact management company for recalculation if the payment is calculated incorrectly.

Thermal energy component

What is this - a component for a coolant? This is the heating of cold water. A metering device is not installed on the thermal energy component, unlike hot water. For this reason, it is impossible to calculate this indicator by the counter. How is the heat energy for DHW calculated in this case? When calculating the payment, the following points are taken into account:

  • the tariff that is set for DHW;
  • costs spent on maintaining the system;
  • the cost of heat loss in the circuit;
  • costs spent on the transfer of the coolant.

Important! The calculation of the cost of hot water is carried out taking into account the volume of consumed water, which is measured in 1 cubic meter.

The amount of the energy charge is usually calculated based on the value of the readings of the general hot water meter and the amount of energy in the hot water. Energy is calculated and for each separate apartment... For this, water consumption data is taken, which is learned from the meter readings, and multiplied by the specific heat energy consumption. The received data is multiplied by the tariff. This figure is the required contribution, which is indicated on the receipt.

How to make an independent calculation

Not all users trust the settlement center, so the question arises of how to calculate DHW cost on one's own. The resulting indicator is compared with the amount in the receipt and, on the basis of this, a conclusion is made about the correctness of the charges.

To calculate the cost of hot water supply, you need to know the tariff for heat energy. The amount is also affected by the presence or absence of a metering device. If it is, then readings are taken from the meter. In the absence of a meter, the standard for the consumption of thermal energy used for heating water is taken. Such a normative indicator is established by an energy-saving organization.

If in multi-storey building a metering device for energy consumption is installed and there is a meter for hot water in the house, then the amount for hot water supply is calculated based on the data of general housekeeping and the subsequent proportional distribution of the coolant among the apartments. In the absence of a meter, the rate of energy consumption per 1 cubic meter of water and the readings of individual meters are taken.

Complaint about incorrect receipt calculation

If, after self-calculating the amount of contributions for hot water supply, a difference is revealed, you must contact the management company for clarification. If the employees of the organization refuse to give explanations about this, it is necessary to submit a written claim. Its employees of the company have no right to ignore. A response must be received within 13 business days.

Important! If no answer was received or it is not clear from it why such a situation arose, then the citizen has the right to file a claim with the prosecutor's office or a statement of claim to the court. The instance will consider the case and make an appropriate objective decision. You can also contact the organizations that control the activities of the management company. Here the subscriber's complaint will be considered and an appropriate decision will be made.

The electricity used to heat the water is not free service... Payment for it is charged on the basis of Housing Code Russian Federation. Each citizen can independently calculate the amount of this payment and compare the received data with the amount in the receipt. If any inaccuracies arise, you should contact the management company. In this case, the difference will be compensated if the error is acknowledged.