How do I ship via Boxberry?
List of branches through which you can send a parcel.If there is no branch for sending in your locality, but you are ready to send through a branch in another locality, then in the details for delivery you must indicate the actual city of departure (you can copy the address of the selected branch in full).
When the buyer chooses to deliver the goods using Boxberry (pick-up from the department, or delivery by courier), he pays its cost along with the purchase of the goods. The seller only needs to send the goods, following the instructions:
1. Select the relevant order in the "Sold Out" section, go to "Order Details" and "Confirm Order".
In the list of Boxberry branches, you can see a convenient item for sending. Please note that the list is formed in the locality that you indicated in the details for delivery. It is impossible to change the settlement after the buyer has paid for the goods.
2. After confirming the order, a "shipment number" will be assigned. Be sure to show it to the delivery person.
The actual number of the shipment must match the number that was assigned in the Yula application. Otherwise, the deal will be canceled.
3. Pack the product.
Boxberry accepts parcels weighing up to 15 kg for shipment. The dimensions of your product must be no more than 50cm * 80cm * 120cm and not exceed 250cm in total.
Boxberry is a transport and logistics company that delivers goods (letters, parcels, parcels) for online stores or individuals. The company has an extensive network of branches or pick-up points throughout the country.
There are also international offices that allow you to optimize the work on the delivery of goods even before they cross the Russian border. In this connection, the company also carries out activities on customs clearance of goods.
A noticeable advantage of the Boxberry company is the fact that services for the delivery of goods or postal items are carried out not only at the points of issue, but also with the help of a courier service. Thus, the customer, whether it is an online store or an individual, will receive their goods at a convenient day and time at the specified address.
The main priorities in the company's activities are professionalism, reliability and efficiency. Boxberry's activities are aimed at creating the most favorable conditions for the delivery of goods for its customers.
The transport company Boxberry has its own website on the Internet, where you can track your order in real time by the number of shipment. If you have any questions, you can contact the Boxberry hotline at any time, the numbers of which can be found in the directory or on the company's website.
How to track the parcel
Nowadays, many shops and individuals order any product over the Internet. Many customers are constantly interested in where or at what stage the ordered goods or postal item is located. Boxberry couldn't be easier. You just need to have a device with Internet access and know the order number or invoice (full number, including zeros). Thus, you can always trace the entire route of the order, up to the hour of delivery.
While working with Internet tracking, a situation may arise when the answer “order not found” will be received. Do not be afraid of this circumstance. All information about shipments is entered into the database only when a particular shipment has arrived at the Boxberry warehouse. Sometimes, especially on the eve of weekends or holidays, information will be entered into the database on the next working day.
On the company's website, when tracking the parcel, a detailed decoding is given by the delivery time (including the remaining days), a reminder of the final address (point of issue) is given, as well as the storage time of the goods on it.
Receive shipments
Individuals, in whose name the goods were sent, can receive delivery in person at the pick-up centers, or the courier of the company will deliver them to the specified address. In any case, it is necessary to have on hand a passport proving the identity of a citizen. This is in case the product was paid for in advance.
In case of incorrectly entered passport data when ordering in a Russian online store, you will need to contact the seller of the goods so that he makes the appropriate changes. If the order was made in a foreign online store, to correct the data, you need to go to your Boxberry personal account.
You can also pay for the goods at Boxberry branches, depending on the terms of delivery.
It should be remembered that the shelf life of the ordered goods in Boxberry branches is limited. For different suppliers of goods, they make up a different number of days. You can clarify the information directly at the company's branches.
For individuals it is 5 working days. However, in any case, the storage period can be extended, for this you need to contact the store where the purchase of the goods was made.
In the case of delivery of the goods to the specified address by courier, he will pre-contact by the specified phones as soon as the goods arrive at the Boxberry warehouse.
Buying goods from China
Many buyers in our country know that the cheapest and at the same time high-quality goods come to us from China. Users of online stores have already made sure from their own experience that the most attractive platform is Aliexpress. It contains hundreds of thousands of various goods produced by numerous Chinese firms.
It's hard to imagine what can't be bought on Aliexpress. Low prices, the presence of the Russian version of the trading platform, the absence of cash on delivery and fast free delivery to the country, all this very much attracts Russian buyers.
From the point of view of price-time, the most attractive way to receive goods is to order a shipment to the border with Russia. It will take very little time, and then, using Boxberry's logistics links, carry out targeted delivery to any point within the country. With minimal costs, delivery times will be significantly reduced.
Boxberry is a forwarding service for online stores, various remote companies and individuals. The company was founded in 2010. Boxberry developed as a structural subdivision of the Ural-Press group. Initially, the Boxberry service was only concerned with forwarding shipments to various online stores. The company was famous for its democratic tariffs and geographical coverage, which immediately attracted users. Soon the next direction was launched: international delivery. For this, the first specialized office was opened in Berlin. Since 2013, courier delivery has appeared, spreading to 80 boxberry tracking cities. And since 2014, Boxberry began to send documents, letters and parcels from individuals. Today, an individual can send a parcel only from seven cities: Moscow, St. Petersburg, Ryazan, Voronezh, Tver, Tula and Kaluga.
Tracking boxberry parcel
Tracking Boxberry ru order and its delivery depends on the presence of a branch of the company in the city. Hundreds of online stores use the services of the service. Among them, such tycoons in their field as iHerb, Ozon and Top-Shop offer to track Boxbury. Thousands of orders are delivered daily to customers at the company's pick-up points. To receive and track an order, Boxberry.ru has opened a large number of branches in more than 100 cities of Russia. In addition, the company works with online stores and intermediary companies in all countries of the world, sending parcels by land and air.
Track package iHerb
It is very convenient to receive iHerb parcels through Boxberry at pick-up points and post offices, so the question arises how to track iHerb parcels? Just enter the tracking number you received from iHerb (similar to 902127616-0) on this page above, and you will find out where your package is and when the iHerb order sent via Boxberry can be received.
Boxberry order tracking by invoice number
With our service it is possible to track Boxberry order by invoice number or online store order number.
Just enter your Boxberry waybill number in the search box above and click Track Parcel. Within 5-20 seconds, our service will track your parcel and show full information on it along with the history of movements.
Avito delivery tracking Boxberry
On Avito, you can now sell and buy goods with delivery via Boxberry and DPD throughout Russia. Avito provides delivery to all cities where Boxberry operates.
Both the seller and the buyer can track the delivery of Avito.
If you are a seller, then as soon as the buyer selects and pays for your item on Avito, you will receive a payment notification and an electronic invoice number (similar to 00000 1387 6804). You will need this number when sending goods to the recipient's city. Using this invoice number or track number, you can track the shipped goods.
If you are a buyer, you will also receive a tracking number of the parcel as soon as the seller hands over the purchased item to Boxberry. As soon as the package is delivered to your city, you will receive a delivery notification. Using the invoice number, you, as well as the seller, can track Avito's delivery.
Boxberry order tracking by iHerb order number
As soon as the information about the iHerb order enters the Boxberry system, its tracking becomes available. With our service, you do not need to look for anything yourself, we will track any parcel and show you full information about it.
Boxberry delivery times
Boxberry delivery times are quite predictable because the company works well and tries to do everything on time.
Track your parcel through our universal mail tracker, which, using the delivery time of past Boxberry parcels, will predict the approximate delivery dates for your parcel.
If you have any questions regarding the tracking of Boxberry, then seek advice on one of the hotline phones on the official website of the company. All information on how to contact, as well as more detailed information about the service can be found at
Parcels is an application for iOS and Android, with which you can track your parcel delivered by Boxberry.
Boxberry is a forwarding service for online stores, various remote companies and individuals. The company was founded in 2010. Boxberry developed as a structural subdivision of the Ural-Press group. Initially, the Boxberry service was only concerned with forwarding shipments to various online stores. The company was famous for its democratic tariffs and geographical coverage, which immediately attracted users. Soon the next direction was launched: international delivery. For this, the first specialized office was opened in Berlin. Since 2013, courier delivery has appeared, spreading to 80 Boxberry tracking cities. And since 2014, Boxberry began to send documents, letters and parcels from individuals. Today, an individual can send a parcel only from seven cities: Moscow, St. Petersburg, Ryazan, Voronezh, Tver, Tula and Kaluga. But the tracking of the Boxberry ru order and its delivery depend on the presence of a branch of the company in the city. Hundreds of online stores use the services of the service. Among them, such tycoons in their field as iHerb, Ozon and Top-Shop offer to track Boxbury. Thousands of orders are delivered daily to customers at the company's pick-up points. To receive and track an order, Boxberry.ru has opened a large number of branches in more than 100 cities of Russia. In addition, the company works with online stores and intermediary companies in all countries of the world, sending parcels by land and air. Boxberry tries to reduce the distance between people as much as possible. The company is working to reduce delivery times and simplify the shipping and receiving process. The goal of the company is to create an optimal offer in terms of price and quality ratio.
Track Boxbury on GdePostka.ru. Convenient site navigation and a special notification system will help you stay up to date with the latest changes.
If you have any questions regarding the tracking of Boxberry, then seek advice on one of the hotline phones on the official website of the company. All information on how to contact, as well as more detailed information about the service can be found at boxberry.ru. Benefit from comfortable shipping when shipping and receiving.
Instant tracking of Boxberry mailings on the Gde Parcel.Ru project with the subsequent sending of notifications about changes in the status of the shipment by e-mail. Receiving statuses by E-mail is available only after registering on our service. Tracking parcels of Russian Post through our service is a fast and convenient way to find out where your order is.
496 Reviews
Delivery times for parcels
0-14 days
15-45 days
46-90 days
Reviews
AHI ******* 84 received in 9 days
Parcel arrived.Thank you. but the box itself is 20% dented. although not significant, but a minus. The goods were not damaged
MAJ ****** 43 received in 8 days
On the one hand, I still received the package without any problems and intact. On the other hand, the terms declared by the sender have been exceeded by 2-3 times. And according to tracking, one gets the feeling that the "intermediate point" happened exactly once every 20 meters. Compared to the delivery services of serious stores with similar products - delivery times are VERY long.
SHP ****** 96 received in 6 days
6 days from the USA to Krasnodar is a very good result. At the same time, the cost of delivery was significantly lower than that of other services. The package arrived without damage, during the entire delivery time, tracking was available to me, which was regularly updated
ESC ************ RU received in 4 days
I liked it, of course, they should have been delivered on February 12, but delivered on February 13, in principle, not critical, maybe snow, what else)
Delivered 2 days later than the delivery date specified by the online store. Did not like. I used to always order boxberry delivery from asos. I am going to the post office of Russia.
ASO ******* 64 received in 10 days
Very long delivery. Delivery times from the asos store were until 06.02. Delivered only on 08.02. The delivery service cannot be reached. Previously, they always delivered before the date indicated by the online store, but this time much longer. Disappointed. We will order by Russian post now, boxberry has been delivering orders for a very long time.
000 ******** 76 received in 12 days
The package was delivered on time as originally stated. Tracking at altitude, it's a pity the cities are not indicated. I received the parcel for the first time, I had never used this system before. In the future, I will contact this company. The order in the parcel is intact. The rating is excellent!
AJQ ******* 82 received in 19 days
Finally got it. The point to which I ordered prepaid delivery has closed since January 1. I made the order on January 12, looked on the site 5 days ago, the address of the point is still available for ordering for issue (Michurinsky Prospect, 36). The filling of the parcel does not correspond to the invoice. The sender's firm claims that everything is packed. I understand that you will not find the ends now, but the aftertaste remained unpleasant. Getting dirty over a thousand rubles ?!
RFR ****** 86 received in 22 days
I ordered winter boots. They came pretty quickly, taking into account the New Year holidays. The packaging was in good condition, nothing was spoiled. Minus that I could not track the parcel, when it arrived at the point, the name of the city was not indicated. Overall I recommend!
000 ******** 68 received in 12 days
The package arrived fairly quickly, despite the fact that the deadline was set for February 7th. In my opinion, this is the best delivery in Russia
000 ******** 82 received in 7 days
Express delivery. Between Kursk and Belgorod 130 km and excellent rail links and excellent roads. The parcel is accepted in Kursk and transported for sorting for 500 km to Moscow, and then from Moscow through Kursk to Belgorod. Zadornov is not on them !!!
000 ******** 00 received in 15 days
Arrived even earlier than promised ... It is a pity that the tracking itself is rather uninformative: completely "Sending from an intermediate point" without any specifics.
MTS ****** 18 received in 5 days
excellent, prompt delivery. the second time I receive the package via Boxberry, and both times quickly enough.
ZSA ****** 56 received in 4 days
The package was delivered surprisingly very quickly. Probably because there were no incomprehensible expectations, freezes on transfers and other unexplained situations. Great!
ACP ******* 41 received in 16 days
The first time the package was delivered by Boxberry. No complaints, delivered on time, the package was tracked in the company's personal account, delivered to the apartment.
UWD ****** 11 received in 15 days
I received the package pretty quickly. Tracked all the time. The packaging is not damaged. Everything was packed well. I received the contents of the package safe and sound. Thanks!
ROS ****** 55 received in 27 days
I got there normally, there are no queues. It cannot be compared with the Russian Post. I came - I calmly received, paid. Finally, there was an alternative to the Mail!
000 ******** 22 received in 20 days
Parcel received intact, but TWENTY DAYS ...! The messenger walked on foot ?! As the saying goes "think for yourself, decide for yourself ..."
PCT ****** 54 received in 21 days
Despite the New Year's mess, they delivered it normally, and exactly on the promised time at the site after customs. The only thing, from export to import, 10 days (December 26 - January 6), and erroneous information about January 4 import was added to the track. Well, the box was punched a bit, but nothing inside was broken.
000 ******** 61 received in 15 days
I finally arrived, according to previous reviews I thought it would come faster, from Ufa to Perm 15 days, 15 days Karl. Well, thanks anyway, the main thing is that they brought it, and into the whole.
000 ******** 55 received in 20 days
The parcel from Samara to St. Petersburg took a very long time. I understand that the new year. But, there are services that work on holidays. I used the Boxbury service to speed up the process, but that was not the case. Money down the drain.
000 ******** 84 received in 23 days
Awfully long delivery time! It was possible to walk from Lipetsk to Petersburg on foot. it is useless to call the Call Center - there is a queue of calls for half an hour.
000 ******** 71 received in 28 days
Disgusting! On the route, even the Russian post office gives a time frame of 3-5 days, but in fact it delivers in 10. Boxberry was delivered in 28! Ignored by phone / chat / VK generally banned! Worst service I've tried!
000 ******** 89 received in 16 days
I received the parcel intact, although thanks to the New Year it went on for more than two weeks, well, I was in no hurry.
PCT ****** 46 received in 31 days
I thought about writing a bad review because the package was a gift to ng, BUT a miracle happened and the work of Boxberry made the mood. If your parcel was detained by customs due to exceeding the quota, then do not hesitate to call Boxberry and ask to send a request, we made a request several times but it was all to no avail, and as a result, it turned out that the application was not made correctly, and in my next call I I got through to the chief logistics manager and she made everything right and the very next day I received an SMS from the customs with a link to the payment.
RFR ****** 24 received in 5 days
From Moscow to Ulyanovsk in 5 days, in principle, normal. Plus that. on the site you can track the movement of the parcel, although the logistics of the movement itself is not disclosed, apparently, a commercial secret
YNM ****** 86 received in 9 days
For the first time, the point of issue did not give out Boxberry parcels for technical reasons during the stated opening hours, although it continued to trade in its rubbish. The second time I got it, everything is intact. Also, if you go to the "Call forwarding" link in their personal account, a fee of 100 rubles is automatically added, even if you do not click the "Confirm" button. However, if you choose the same address to which the parcel was sent initially, the fee will disappear after the parcel arrives at the pickup point.
SXQ ****** 88 received in 4 days
Problems with the timeliness of SMS notifications. I saw in the tracking that the parcel was already at the pickup point and went to pick it up for good luck. The package was in place, it was issued without question. And the SMS arrived later.
000 ******** 82 received in 12 days
Everything is clear, on time. The package was delivered to the nearest branch safe and sound. I am satisfied with the delivery.
SOE ****** 29 received in 7 days
Very fast delivery from Volgograd to Moscow, I thought it would be 10-15 days, taking into account the pre-New Year orders. The pick-up point in Troitsk is very convenient, the employees of this point were polite, they found the parcel in 2 minutes
000 ******** 29 received in 11 days
the parcel arrived safe and sound, nothing broke, on time. Thanks to the Boxberry staff, my congratulations on NG, wishes of good luck and prosperity!
000 ******** 47 not received in 68 days
My package from St. Petersburg to Yekaterinburg has been going for 68 days. Moreover, the traces were lost in St. Petersburg. It is problematic to get through to the Service, on the site "all operators are busy". In principle, I no longer wait for the parcel. I didn’t send, so I don’t know whether the sender received compensation and the cost of the goods or not.
TAB ****** 20 received in 15 days
I ordered it on December 4, in Vladivostok I was at the point of issue on December 17, delivered on time, I would like a little faster. At the point of issue exactly 1 minute, in general, there are no complaints.
000 ******** 50 received in 10 days
Disgusting attitude. Make a fool - send your shipments at a higher rate. They brought a box 35x20x11 in size for sending, the operator at the pickup point simply stuffed it into the L package at his discretion and said that it was necessary. As a result, they took almost 100 rubles more than the price for such a box size. Complaining is useless. They will fool you and say that this is correct, without explanation. The management absolutely does not care what is going on there and where they have it. The work is so structured that it is impossible to get in touch with him. To all requests that their customers are being fooled at the pickup point, the answer comes that everything is correctly calculated (they fooled - the problem of the client and the pickup point). Not an ounce of politeness in the answers. Sharazhka ... I have never met such a disregard for a client anywhere.
WJS ****** 01 received in 6 days
Great delivery service! I ventured to get it with boxberry and did not lose! The track was tracked, the package was not damaged, delivered without any delays (better than Russian post). I was very pleased!
903 ****** - 0 not received in 46 days
People, I urge you not to use this disgusting delivery service under any circumstances !!! Those who received the order are just lucky. I don’t know why Boxbury has such a mess, or the leadership has accumulated mediocrity who are not competent and cannot help in solving the issue, but can do nothing at all !!! Or the leadership itself is the same mediocrity !!! My parcel got stuck on the status "Awaiting shipment to the recipient's city" on October 20! All attempts to find out what happened to her and how they were not crowned with success, they fed me breakfast every time, said that many applications, claims had already been created and they were all sent to the appropriate department that conducts an investigation and investigation of your package! As a result, we were fed breakfast for more than a month !! Without saying or doing anything !!! NOTHING AT ALL for my order to be delivered !! The only time I came across an adequate manager on the hotline, who said that my parcel was WRONGLY MARKED !!! And because of this, it hung in their warehouse. And that's all. I couldn't get anything more concrete from this unfortunate office! For a minute, there was an order worth almost 7000! What do you think? As a result, after more than a month of feeding me breakfast, I received an answer that my package was recognized as lost! And what do they advise to contact "" For clarification of information on compensation or re-sending to the sender of the order. "Thus, this service relieves itself of all responsibility for its disgusting work, the loss of my time, nerves and loss of the order! In general, draw your own conclusions.