How to cheat an aliexpress payment system. How to cheat a seller on aliexpress

Aliexpress is an international online trading platform that not only allows you to make purchases abroad, but also attracts scammers who want to trick users out of money. Unfortunately, cheating on Aliexpress is not uncommon, but there are effective methods to combat dishonest users. The main thing is not to rush into purchases, but to carefully evaluate each potential deal.

What is cheating on Aliexpress

All types of fraud, including on the Internet, imply the misappropriation of funds from third parties through deception or abuse of trust. But not only buyers of products, but also sellers of goods can become a victim of a swindler.

So, fraud in an online store can be represented by the following scenarios:

• the guilty party is the buyer, whose actions are aimed at retaining the purchased goods and returning the full amount paid;
• a fraudster is a seller who either refuses to send a purchase at all, or palms off the worst quality, and not the promised characteristics (most often sellers cheat with processors or other technical devices);
• third parties act as swindlers.

Fraud types

As practice shows, the most common deception algorithm is the distribution of goods, the actual quality of which is far from what is indicated in the description. Sellers try to outwit buyers with temptingly low prices to lure customers in, but cheap doesn't mean good.

After reviewing the description and receiving an extensive response from the distributor with assurances that the products really have the best indicators of reliability, the client happily pays for the purchase.

When the package arrives, the actual product is not only far from the expected level, but also lucky, if it is in good condition at all.

The second option is to persuade the buyer to confirm the completion of the transaction on the website before the products arrive in the mail. Experienced swindlers can cheat in this way. They have dozens of tearful stories about lost packages, the need to re-send and additional cash costs. The scammers also refer to the fact that the deadline for closing the deal on the trading floor is coming to an end, and the postal service will not have time to work.

As a rule, shipments do not find their addressees at all, since there were no goods at all. Of course, the life of such schemes is not long, but in a month and a half, several dozen people can become victims of deception.

Another type is the use of computer viruses and spam products. Registered Aliexpress users can deceive customers by sending a notification of suspicious activity in their personal account and a security check link to their email addresses. Clicking on the link gives cybercriminals access to the monetary balance and theft of savings.

Another option is tricks on the part of buyers. Having received the goods, the client contacts the support service of the trading platform, indicating that the received item does not correspond to the quality. Additionally, evidence is attached. After considering the complaint, the Ali administration charges the full amount spent on the purchase in favor of the buyer, but the goods are never returned to the seller.

Where to go for help

To resolve the conflict that has arisen, it is imperative to contact the site administration with an official letter. To do this, you need to perform the following actions:

• pass user authorization within the system;
• go to the "Open dispute" tab, which allows you to report any problems that have arisen;
• in the list of grounds for opening a dispute, select the section "Does not meet the quality";
• in the window that opens, you will have to fill out an official statement with a detailed statement of the conflict and a request for its solution;
• attachment of scans of documents confirming the words of the injured party.

Important! When forming an online complaint, it should be borne in mind that the system will require filling in all fields exclusively in English.

You also need to comply with the following rules for conducting a dispute:

• the dispute can only be opened once;
• after closing the dispute cannot be restored;
• it is not allowed to contact support after the deal is closed.

It is often possible to solve the problem personally one-on-one without involving the administration of the trading platform, so it will not be superfluous to first contact the seller himself and offer to settle the conflict peacefully. This will save you time and hassle. But in no case should you agree to close the deal until all the conditions agreed by the participants are fulfilled.

The legislative framework

Aliexpress is an international trade portal that is not subject to national laws of states. But inside the portal, its own system of rules and sanctions has been developed. Therefore, in case of violation of the procedure for using the resource or causing material harm, it is necessary to first contact the technical service of the site.

As for the participation of the legal system of the Russian Federation in the regulation of trade processes on the site, each victim has the right to report the commission of fraud against him. The actions of law enforcement agencies in this case will be as follows:

• acceptance of the application;
• criminal proceedings;
• sending a request to the head office of Ali to provide information about a potential scammer;
• depending on the country where the deceiver lives, an order for investigative actions may be issued by the law enforcement agencies of another state, or the materials of the criminal case are sent in full for further investigation.

But the law enforcement system in the investigation of international crimes is not always effective, due to the lack of agreements on cooperation with other states.

How to keep yourself safe

There are several methods for recognizing an unethical portal user:

• offering low prices for a product that should cost much more;
• attempts to speed up payment;
• delay in closing the deal;
• number of negative reviews;
• if the number of positive comments is much higher than the number of completed transactions;
• term of registration on the site and earned rating.

As a rule, to understand whether it is safe to work with another member, you can after a cursory acquaintance with the user's account. And it is better to order goods from someone who does not arouse any suspicion.

The second protection algorithm is a refusal to close a deal. This procedure not only confirms that all the conventions between the participants are fully met, but also limits the ability to open disputes if any violations were committed by another participant.

In addition, additional client security methods work within the site itself. These include blocking the pages of members with a large number of angry comments, as well as freezing accounts with funds of persons who committed fraudulent actions, with the subsequent refund of money to the defrauded users.

Attention! Due to the latest changes in legislation, the legal information in this article may become out of date!

Our lawyer can advise you for free - write a question in the form below:

Aliexpress is a trading platform where thousands of sellers sell goods, one might say it is a whole online market (bazaar). Of course, sometimes unscrupulous sellers, crooks and even real scammers can get caught.
To protect buyers, Aliexpress has a transaction protection and a full refund guarantee, but scammers still manage to deceive buyers and sometimes even experienced buyers.
It is clear that no one wants to become a victim of a scammer (a sucker), so in this article we will tell you how to protect yourself from deception and not let yourself be thrown to Aliexpress.

There are not many divorce schemes and we will consider in detail how you can be cheated:

1. One of the first ways to cheat on Aliexpress is when the seller offers a good discount to the buyer or a bonus if the buyer pays for the goods directly to the seller to his PayPal account, card, or can offer some other payment option bypassing the standard payment procedure for goods on Aliexpress. ...

Usually this happens after paying for the goods on the Ali express website, the seller can write to you and offer to cancel the order and pay directly, or he will try to sell you something bypassing Ali. Just do not get fooled by such offers and it is better to immediately complain about such a seller.

2. The seller, before sending the goods, can write to you that supposedly additional payment of some taxes, customs duties, or that even some risks are possible at customs and before sending the goods, you must confirm that you are notified of this and say to send the goods or not.

Also, in order to avoid alleged problems at customs, the seller may offer to indicate in the declaration the price 2-3 times lower than the price of the goods. Further, if you do not agree, the Chinese (huckster) will try to convince you, and if you agreed, then he will then ask you to "pay extra" for allegedly some taxes or customs duties, or in extreme cases may say that customs or border guards confiscated the goods because that a very low value of the item was indicated.

Here is a real example of such a message from a seller on Aliexpress, when buying a device for setting up a satellite system for $ 84.95 ($ 64.95 for a product and $ 20 for a Swiss Post delivery):

My friend
thank you for your order to yojia,
1.we will declare invoice: 1pc digital meter, USD33.5.is it ok?
2.pls confirm will you pay tax if it neccessary?
3.pls confirm will you take risk from customs
goods will send out within 2days
waiting for your reply
best regards
chris
If anyone does not know English, you can translate the translator via Google or on the online translator's website translate.ru

3. This is probably the most cunning way to throw a buyer, the seller sells the goods at a very low price and with free delivery by courier mail services DHL, FedEx, EMS, TNT ... Then, after paying for the goods, the seller writes you a message that he stuck, missed, wildly apologizes for that I accidentally sent the goods by regular mail. And immediately offers you a refund for shipping, usually 20-30% of the cost of the goods.

And for this he offers you to confirm receipt of the goods (mark the goods as received) and open a dispute (dispute), write about the return of XX bucks for "slow" delivery. The buyer is happy to open a dispute (dispute), the seller returns the loot for the delivery. Well, in fact, according to the rules of Aliexpress, after receiving the goods, you can only demand a partial refund and, in fact, the seller has already returned something to you for the delivery and you can forget about your goods and your money.

In general, on Ali, you can open a dispute for each order only 1 time, if you opened and closed it for some reason, then it’s too late to complain about something.

Here is a real example of such a dissolving letter from a seller on Aliexpress, a couple of days after paying for the order (when buying a Minix NEO X7 phone for $ 127 and of course with free DHL shipping):

The shipping agency told us that the order has been processed and send out for you. And you can trace it in a few days due to China customs are very busy during the last quarter of every year. (The system notices there are very bad logistic jams caused by seasonal rush, all information will be delayed by ten days or more. sorry for any inconvenience this may cuase.)
Important information you should know, many shipments, especially the Trade Marked Items have got detained by China Customs these days according to latest Customs report data, so this parcel has to be shipped by post instead of dhl to avoid any detainment by Customs. Meanwhile it will cause slow delivery for this shipment, approximately the order will come to you in 3 or 4 weeks later, we will partially refund you for the shipping fee balance for the slow delivery.
Now you can open a dispute and ask for the shipping charge balance, fill in the amount to 55 as the reimbursement for the slow delivery, (you can find a dispute button and click it to open a dispute now, or may be in a few days later if you can "t find this button now.) We will accept it then you can get the money back immediately.
Thanks for your understanding and sorry for any inconvenience this may cause.
Please feel free to let me know if you have question.
Best regards.

Following this letter, another one came:

For the shipping charge balance refund of 55 usd, please find the dispute button of this order on your page, find it and click it, then you might have two questions to answer.
The first one is: Did you receive you goods? (Choose YES, if you choose NO, then the system stop you to continue)
The second one is: what is you solution? then you just need to fill in: refund the shipping charge balance caused by different slow delivery method.
please feel free to let me know if there is anything else i can do for you.

I think the scheme is clear, if someone is weak in English, you can translate through translate.ru

4. Here is also a good way how scammers on Aliexpress can deceive you. The seller sets a fast delivery time, for example, 10 days by EMS mail, then after you have paid for the goods, he writes to you that he accidentally sent the goods by regular mail or does not write anything at all.

The calculation is made on the fact that you shut up (miss) and after, for example, 10 days, the transaction will automatically close and automatically confirm receipt of the goods, after which the seller will immediately receive money and it will be difficult to knock out something. And if you write to the seller, then he can answer that you need to wait and wait a little longer, and when the deal is closed, the seller already doesn't give a damn about you, he has already received his money by this time)

5. A simple way how you can be thrown onto your bank card on Aliexpress, more precisely, to rob your bank account. After paying for the goods, the seller writes that the goods have fallen in price or that he accidentally sent the goods by the wrong mail and wants to compensate you for the alleged difference in monetary terms. To do this, the seller asks to provide your credit card details, number, name, expiration date and CVV2 code (Security Code) on the back of the card (everything that you entered when paying for goods with a card).

It also happens that you paid for the goods, and the seller's store temporarily froze Aliexpress for fraud or for some other reason, the seller starts to write to you and, under the pretext of closing the store or something else, offers to refund you the money for the goods in full and asks to provide the data your Visa / MasterCard.
Here is an example of a scam from a Chinese rogue who traded on Aliexpress:
Hello, friends, because we store freeze, we need refund your money, please send your credit card number, we wait for the refund to you, thank you.
In order to accurately refund your money, please send the correct credit card
(Credit Card Type:
(credit card number:
(Cardholder Name:
(Expiration Date:
(Security Code:
send it to us, we refund to your credit card within one day!

Well, of course, if you tell the seller the card details, he will not deceive you, but simply clean your pockets "in one day", that is, in 1 day ... If someone is weak in English, you can translate through any online translator.

6. It is quite normal when buying a product up to 10 bucks, the seller gives a left track or a non-working track number on which the parcel is not tracked (often such numbers consist only of numbers, perhaps this is a postal bill number) This does not mean that they want to throw you, often the package is all does come, usually a parcel without a track allows you to save on delivery and reduce the price of the goods.

There is also an interesting divorce, after paying for the goods, the seller gives an unusual track number and a link to a fake (fake) site where your package will be perfectly tracked. The calculation is to wait until the protection of the transaction is automatically closed, the seller gets his money, and you get nothing, that is, neither goods nor money.

If the seller gave you a link to some non-standard site for tracking a parcel by track number, then punch such a site on Google, if there are no comments, topics on forums and other information about such a site, then this is most likely a fake site and they want you throw. In any case, 2-3 days before the end of the protection of the transaction, be sure to open a dispute and do not close it until you receive your goods or until you have returned all the money spent.

7. More arrogant sellers, after paying for the goods, can write that the payment has not arrived or the goods have not been paid for and ask to send them the loot to a card or to a PayPal account. And this, by the way, despite the fact that in the My orders section it will be written that the goods have been paid.
Here's an example of a scammer's letter of inspiration:
Dear friend:
Thank you for your order.
But it seems that the order is still unpaid.
Could you please pay the money for the order?
Or Aliexpress will close the order for you.
If you want to pay by paypal.
You can directly send the money to my paypal account: [email protected]
and leave a message like this: "Order ***** from sunny's store"
We will send the item to you upon we received your payment.
Best Regards
Sunny)

It seems like a primitive way, but suckers are on this too .. If someone does not know English well, then you can use a google translator.

8. This is probably a banal way, the seller writes one thing in the description of the product, another in the pictures, and you receive something third in the parcel, either defective, fake, inoperative or of poor quality, or there is something missing in the package. In order not to get into such a situation, carefully study the description of the product and photos, read the reviews about the product and pay attention to the seller's rating.

9. There is also a scam for the purchase of goods at an exorbitant price. The essence of the scam is that first the seller sells you a big discount coupon or even a money coupon that is valid only for the goods of this seller (in his store on Aliexpress). Further, after you stock up (buy goods), the seller will send you a message that the coupon is not valid and will try to push the goods at a price as high as possible, he may give you a new coupon no longer by 50%, but by 15% or even less.

Of course, there will be a large margin on the goods, which will allow you to make some discounts, and if you go to this scam, then in the end you will still buy the goods at a higher price than from other sellers on Ali Express. You can get such a shit-Coupon in two ways, it can be in the product description, or if you bought something from this seller, he can send you a personal message, although in very rare cases you can find such a coupon in foreign English. forums or sites with discounts and coupons ..

10. The most interesting thing is that the seller can throw you, even returning the loot to you. Suppose you opened a dispute or confirmed the receipt of an order for Aliexpress and left a bad review about the seller, then the seller will offer to resolve the issue with a full or partial refund of the dough, or it can be trivial to offer a discount on your shit goods. If a dispute is open, then it is best to make a full or partial refund through Aliexpress, but if you have confirmed receipt of the goods, then you will not be able to open a dispute and here you already need to agree with the seller on the methods and methods of returning or compensating the bubble.

Often there is an offer to return your money to your PayPal account (PP / Stick). Understandably, the seller will tell you to close the dispute or correct the review before you receive the money, i.e. before they allegedly send you the money. The nuance is that if you close the dispute, then you will no longer be able to open it, and if you correct the review, you will no longer be able to correct it, well, if you did not receive money before closing the dispute or changing the review about the seller, then you can forget about the golden mountains that the cunning Chinese promised you.

The deception most often consists in the fact that it is proposed to transfer money to PayPal (from the CIS countries this opportunity is present only for residents of the Russian Federation), even if the seller transfers money to you to PP, then you need to look VERY carefully at the DETAILS of the payment / transfer of funds, if it is just a translation, then everything is fine, if it is payment for goods or services or some kind of prepayment, then the Chinese will open a dispute / dispute on PayPal with one click and the stick will not figure out who owes what to whom and will return the money to the Chinese, and by that time you will be rejoice that the money has come, you can write a good review or close a dispute on Aliexpress.

According to the rules of Aliexpress, it is forbidden to encourage or bribe buyers for a good review (see details here: http://help.aliexpress.com/feedback_policy_report_feedback_abuse.html), so as a last resort you can complain and promote the seller for a full refund of the dough in order to hush up the dispute. ...

11. If a parcel has not arrived or a shitty product has arrived, there is a need to return partially or completely your grandmother, for this a dispute opens up on Adiexpress and the issue is resolved, but even then a cunning Chinese man can throw you on your hard-earned money. It often happens that when you open a dispute (dispute) on Aliexpress, the seller asks you to accept his dispute conditions, you can Accept them, Modify them, or translate the dispute into a claim, that is, escalate the dispute (Escalate dispute).

If you click Accept, the dispute will automatically close on the last proposed conditions and you will not be able to open a dispute anymore, well, you can say goodbye to the bubble and the goods. Well, this is an insidious method, most often just under any pretext, the seller promises mountains of gold and asks to close the dispute. The seller will also be able to lure you out of your credit card details for allegedly sending a bubble (most likely he will rob your card), then he will definitely ask about PayPal, and then he will not send you anywhere under any pretext of grandmother.

12. Many probably don’t guess, but on Aliexpress they can also sell used or repaired (repaired goods after repair). Since not everyone knows English perfectly, they do not always read the description, I recommend paying attention to the words in the title or description "refubished" or "refurbished" (restored after repair and most likely used), "used" ( used), "without retail box" (without branded packaging).

Usually, such goods cost an order of magnitude cheaper or are sold at a good discount, so if you are not a fan of consumer goods, then it is better not to buy this, because if the quality of the Chinese is already lame, but imagine if it is a repaired or used Chinese thing .. Actually the method is designed for suckers and those who like to save a lot, as a result, the seller will get drunk on you, and you will be left out in the cold, often such junk can cost only 2-3 bucks cheaper than a similar new product ..

13. Well, and probably another method of divorce popular in the Aliexpress online store is when the seller puts a very low price on the product or much lower than that of competitors, but only offers paid delivery and, of course, for a cosmic price, the expectation that the buyer will not notice the high price delivery and pay without looking (this really often happens).

The catch lies in the fact that the buyer sees an unrealistically low price, for example, on a cool phone the price is $ 0.01, when he sees a freebie, an inattentive buyer usually immediately clicks on the buy button and does not pay attention to the fact that the delivery of this product costs, for example, $ 200-300.

I think it's not difficult to guess how much such a cunning Chinese seller will make money for you, given that few people know how to open a dispute and return money to Aliexpress. (by the way, sometimes a 75% or even 99% discount may be written next to the product and the promotion ends in a couple of hours or a couple of minutes, which worsens the vigilance of a greedy buyer).

14. There is also an unusual way to cheat on Aliexpress, in fact, it is a promotion of a seller's rating and, at the same time, money scams (in the worst case). This method of fraud is as simple as a felt boot, very popular (I myself have encountered it 2 times) and not only a beginner, a real scammer and sellers are cheaters on Aliexpress, can get involved.

The seller essentially winds himself up with a rating on Aliexpress, puts a very low price on the product and simply does not send the order, then in the BEST case, the seller asks to open a dispute (when the order protection time will end) or waits for the buyer to open a dispute and return the money, and then asks to leave a good review (writes messages that are displayed in the order information).

Well, in the WORST case, the expectation that you miss the buyer's protection time, the order protection time will end, the order will close, you will not be able to open a dispute and will be left without money and without goods, but the Chinese seller will remain with the goods and with your hard earned money.

16. Many people probably saw that immediately after placing an order, a snapshot (screenshot) of the product page is automatically created on Aliexpress, so that the seller does not change the description there and does not send some kind of left product (expectation and reality). So, sellers somehow bypass this obstacle, but basically, you can get away with this if the product has options (size, color, capacity, model, etc.), which are cleverly sold and can be "substituted" in a snapshot of the order.

Let's say you bought a 5000mAh battery, and they will send you a 2000mAh capacity and the dick you can prove in a dispute (the snapshot will have a completely different info), or, for example, you order a cover for iPhone 5, and they send it to iPhone 6. And another nuance, such a catch was It is noticed not on text options (where the text clearly says what you choose), but on options with a picture (icon) where there are no inscriptions and when you hover the mouse, a pop-up info that you buy (tooltip) is shown, this pop-up tip is actually changed by the seller in the snapshot. Perhaps sellers can change other parameters and even a description, it is possible.
You can only be safe from this by making your own screenshot where you can see where which option is and what it is responsible for.

17. And probably the oldest way to cheat on Aliexpress is when there is no parcel for a long time, order protection ends and the seller asks not to open a dispute and wait for the parcel under any pretext, and in the meantime, while the buyer is waiting, does not extend the protection of the order (if the seller actually sent the parcel, then he tries to extend the protection period of the order so that you can receive it before the end of the buyer's protection).

The most interesting thing is that even when the order protection is over, the seller still asks to wait for the parcel, since the buyer has +15 more days to open a dispute (after the transaction is closed, i.e. after the end of order protection, +15 days are given to open a dispute)
As a result, the gullible buyer is left without money and without goods. But this method is more designed for newbie buyers, whom the sellers calculate by the "rating", that is, if they see that you are "new" to Aliexpress, then the Chinese can use this scheme against you.

18. More recently, a new scheme of deception on the part of sellers has appeared on Aliexpress, in which the parcel is sent to the left address and with a working track. The buyer buys one or more goods from the seller, the goods do not come, the buyer opens a dispute, then the dispute escalates and arbitration, i.e. the Aliexpress administration closes the dispute in favor of the seller, due to the fact that the seller allegedly provided documents from the post office, stating that the package shipped and the buyer has successfully received (picked up) the parcel at the post office.

As you already understood, the track is given real (working), but the left one (along the track, the parcel may come somewhere, but not to you), and the postal documents are fake (fake). Also, due to the frequent opening of disputes, your account on Aliexpress may be banned and if some parcels do not reach you, then you will not be able to open a dispute for all remaining orders.

19. I don't even know what to call this divorce on the part of Aliexpress, the scheme is associated with the opening of disputes and automatic blocking of accounts on Aliexpress forever. Usually after 3-5 disputes, the buyer's account is blocked, especially if it is a dispute due to not delivering the parcel (due to not receiving the goods).

In this case, the account is completely blocked and if there are still packages on the way or not sent, then nothing can be done, that is, if some of the packages do not come, then you will not open a dispute, but those. support offers to register a new account.

20. After opening a dispute, the seller offers to send the goods again, but for this they require a new order for $ 0.01, and the current order offers to close. Further, while you are waiting for the parcel, the old order is completely closed, there the order protection or insurance ends +15 days to open a dispute. And as you already guessed, no one will return the money for the old order, and for the new "resent" order, the seller will return 0.01 $
The seller writes of such a plan (a real case):

"We will resend you 1 pcs. In order to help you tracking the new order, Now you can made an new order with 1 pcs again, When the system prompts you to pay, And please don" t pay for it, Then tell me your new order number, I will change order price to $ 0.01, When you pay $ 0.01, we will give you resend 1 pcs, then you will be able to track the new order, okay？ Jim NiceHCK "

21. The seller puts the cheap price of the goods, let's say $ 1 -20, and the price for delivery is, for example, $ 10-50, and in total, the goods, along with delivery, are cheaper than other sellers, then the goods do not come, the buyer opens a dispute and the buyer is returned a penny. .e the price of undelivered goods, and nothing is returned for paid shipping, since according to the rules of Aliexpress through a dispute, the shipping cost is NEVER refunded.

At the same time, the seller may report something to the parcel, overestimate the estimated value of the goods (so that you "get" to customs clearance and refuse the goods, and the goods will return to China in this case) or the seller will specifically sell such goods that will not be passed by your customs countries!

22. The scheme of cheating with the repair and return of goods has been very popular lately. Suppose a non-working or defective product arrived, or the product broke down in X days or X months after purchase (often when the order protection has already ended), the buyer usually contacts the seller himself, who, in turn, promises to repair or replace the goods and asks to send the goods back to China ...

If the order protection is still in effect, the seller, under any pretext, will ask you to confirm the receipt of the order and ask you to send the goods to China without opening a dispute with Aliexpress. Further, the seller turns on the frost, pretends to be a hose and, in general, the buyer is left without goods and without money.

23. Sending an empty parcel is when sand, stones, asphalt or some kind of garbage comes in the parcel. If you open a dispute and try to return the money, then in 99% of cases, arbitration and moderators (mediators) of Aliexpress take the side of the seller, even if the weight of the parcel and the weight of the goods do not match. Sometimes the postmen replace the parcel and steal the goods (right at the post office, from the warehouse or sorting center), so it is difficult to be sure that this is a 100% fraudulent seller. In such cases, you need to refuse the parcel directly at the post office so that it is returned back to the seller, and in a dispute, simply indicate that the parcel did not arrive.

24. Probably the most popular divorce on Aliexpress is when the parcel has not arrived and the seller asks not to open a dispute or close a dispute and wait a couple more days, then another couple of days and then the buyer can no longer open a dispute, since the order protection has ended and the reserve has ended +15 days which are given to open a dispute after the end of the protection of the order (the calculation of the cunning Chinese is precisely for this). As a result, the buyer is left without money and without goods, and the seller ignores all messages from the buyer and turns on the frost (technical support in such cases simply makes a helpless gesture and the money cannot be returned).

25. To begin with, the seller has a defective item. It doesn't matter how he got it. The seller significantly reduces the price of the product. 30-50 percent. The buyer orders the product, the seller sends the deliberately defective product. If, upon receipt, the buyer does not open a dispute, then the seller already wins. And if it opens, then the game begins here.

The seller, after the sale of the marriage, raises the price of this product in his store. When you open a dispute for a refund, the seller offers to cancel the dispute, and he will give a discount in the store. If the buyer cancels the dispute, then the seller gives a discount on the price of the purchased product. But the current price of the product is already higher!

The buyer believes that everything is fair, the money was returned, albeit in the form of a discount. But in fact, the prices in this store are higher than in others, and not only for this product. Therefore, if the buyer takes advantage of the "discount", then in fact he will buy the product at an inflated price. That's the whole trick.

Conclusion: do not get fooled by the seller's persuasion. If the product is defective, then either make a full refund through a dispute (and only through a dispute), or resend the product in the same order (the seller must extend the protection and give a new track number).

How to avoid becoming a victim of scammers on Aliexpress?

It turns out that there are entire exchanges for trading sellers' accounts with Aliexpress and cheating ratings and reviews. So if the seller has a steep rating, a lot of positive reviews, then do not hang your ears, this one can also throw you. The basic rules so as not to mess with Aliexpress:
1. Look at the counter of the transaction protection and in case of not receiving the goods, you must open a dispute no later than the end of the transaction guarantee.
2. Do not give in the correspondence the data of your bank cards and passwords.
3. If you have opened a dispute, you cannot close it under any pretext until you receive the goods or until you get all the money back.
4. Pay attention to product reviews and seller ratings
5. Do not agree to any additional costs, risks and other nonsense.

In order not to get caught by a scammer, we recommend installing a special Aliexpress Seller Check plugin for your browser. Detailed information about the seller will be displayed automatically on the product description page, you can find out when the seller is registered, how many sales he has, how many customers are satisfied with the seller, how quickly the seller dispatches the goods, the quality of the description of his goods, how sociable the seller is and how often he responds to messages. and much more ... Aliexpress Seller Check App You can download here:

Aliexpress Seller Check for Chrome (Yandex.Browser / Mail.Ru browser):
https://chrome.google.com/webstore/detail/aliexpress-seller-check/

Aliexpress Seller Check for Opera:
https://addons.opera.com/en/extensions/details/aliexpress-seller-check/

Aliexpress Seller Check for Firefox (Mozilla):
https://addons.mozilla.org/en/firefox/addon/aliexpress-seller-check/

This is how the Aliexpress Seller Check looks like (seller information appears automatically on the product description page):

Where is the best place to look at products on Aliexpress with big discounts?

Do you want to buy goods for a penny? Not everyone knows, but sometimes you can completely dress and put on shoes for 10-15 dollars on the Aliexpress website, now we will tell you in detail how to really save and buy clothes and electronics for almost free. The fact is that in the Aliexpress online store, various sales are constantly taking place, there are whole sections and headings that constantly give discounts for buyers on Aliexpress (

At first glance, friendly and benevolent Chinese sellers often take advantage of the ignorance and carelessness of buyers, as a result of which they are left without money and without ordered goods from China with AliExpess. Therefore, when committing, do not rush to pay for the product you like, pay attention to negative reviews regarding the seller and the product offered by him on Aliexpress and do not believe the promises. In this article, we will tell you about some of the deception methods practiced by dishonest sellers of the Aliexpress website, and also show you how not to fall for their bait.

Ways to cheat on AliExpress.com:

2) Increase in price after the item has been ordered.

3) Shipment from Aliexpress to the wrong address.

4) Providing the buyer with a fake or someone else's track number.

5) Cheating with early confirmation of receipt of the order.

Promotion of a rating on the official website of Aliexpress

What tricks do sellers of goods from China use on Aliexpress to earn a rating. And it doesn't matter that these actions are akin to fraud. The main thing for them is to attract more buyers.

1. Promotion of the store rating by changing the assortment

Many new Chinese sellers start their sales with little things at penny prices. Often, they literally give away these items at cost by organizing sales with global discounts.

What is their purpose? The answer is simple - there is a rating system on the official website of AliExpress, according to which points are awarded for each seller's deal. The deal can be rated on a five-point scale.

The buyer who receives his order leaves a review and rates the seller's work in the following categories:

1. Product quality - Item as Described.
2. The level of communication and communication with the seller - Communication.
3. Delivery Speed ​​- Shipping Speed.

If the buyer rated the seller's work at the level of 4-5 stars, then 1 point will be added to the seller's rating, 3 stars correspond to 0 points, and for 1-2 stars, the seller's rating will lose 1 point.

So, before moving on to the sale of expensive goods, these sellers sell all sorts of necessary little things at scanty prices, thereby gaining a positive rating, and then change the assortment and offer not penny goods, but more expensive ones.

Buyers, in turn, look exclusively at the positive rating of the seller and completely ignore the history of his sales. : 21:

2. Substitution of one product for another

This trick is absolutely simple. The seller sells a certain good quality product, as a result of which buyers leave positive reviews on the page for that product. After the number of reviews has become impressive, the seller changes the photos of the specified product to others, also changing the description. And since they cannot change such parameters as statistics, reviews and title, they remain inherited from the previous product.

It is possible to detect such a deception on the Aliexpress website in Russian if you scroll through all the reviews, starting with the earliest ones, and find photos or any inconsistencies in them. For example, on the specified page, the seller sells dresses or sets of clothes clearly for girls, and the review clearly states: “I bought this suit, the threads do not stick out. Bright and beautiful. My son really liked it "or" The applique on the pants did not come off after washing, "and the page offers at the moment only pants without appliqués. Yes Yes! If you do not want to be deceived, you need to pay attention even to such nuances.

3. Cheat product ratings using unrealistic reviews

In this case, dishonest sellers, in order to increase the rating, leave themselves extremely positive reviews. To do this, they create new accounts, place orders for themselves, and then cancel them and give high marks. Thus, both the product page and new accounts gain rating.

It is quite difficult to calculate this method of deception, but it is possible. And for this you will need to spend a lot of time and maximum care.

• Buyers from Russia and the CIS countries have very strange names;
• Users who left reviews have the same registration date;
• For the same product, absolutely identical reviews were left, but from supposedly different users;
• There are many reviews from one country, one by one.

4. Gifts to buyers for positive feedback

In order to gain a positive rating, the seller offers gifts to buyers in order that they leave him good reviews, even if the product was not of the best quality. The most annoying thing is that after posting a review on Aliexpress with 5 stars, the buyer may not wait for the promised gift, because the seller, in fact, did not even plan to send it. Please be aware that www.AliExpress does not provide the ability to change a positive feedback to a negative one.

5. Fraudulent promotion of sales history and reviews on the site ru AliExpress

This method is designed for buyers who, having seen a product for a penny price or with a 90% discount, are in a hurry to purchase it, without even looking at the store page on Aliexpress and not paying attention to the lack of reviews.

The seller's calculation is to stretch the time until the order is processed and not send anything. In this case, the money is returned to the buyers' account, and the sales history will be replenished. Of course, such a History does not shine with beauty, but at least it is.

Price increase after goods from China have been ordered

This type of deception is akin to FRAUD IN THE SUPERMARKET (you can add a link to the article). You type goods into the basket, paying attention to the price tags, and when you pay at the checkout, you find out that the cost of some products differs from the declared one upwards.

This situation can happen to you on the official website of Aliexpress.
On the website ru.aliexpress.com, it is possible to change the price on the part of the seller after the goods have been ordered, but have not yet been paid for. Of course, in some cases, this is in the best interest of the buyers. For example, if they negotiated a discount with a Chinese seller and he thus provided it.

But sellers often change the price of the product to the advantage of their loved ones, as shown in the example below:

Shipment from AliExpress to an Invalid or Misleading Address

What fraudulent sellers will not come up with in order to make a profit by fraudulent means at the expense of buyers' wallets.

In this case, sellers send parcels from Aliexpress to a deliberately incorrect or distorted address, packing unnecessary junk with a weight similar to the ordered product in a box or bag.

Simply put, the package is sent to your city (you see this on the tracking website), but to a non-existent address. For example, instead of st. Naberezhnaya, house 15, he will write to the recipient's address: Berezhnaya st., House 155.

What is the purpose of this? : 19: It's simple - This is necessary in order for the parcel to be in the process of being followed as long as possible. The buyer, in turn, can track the package on the site and see that it is being sent to his city.
Note that if the post office receives a package to an address that does not exist, then it is sent back to the sender.

The seller's calculation is that the buyer, seeing that his package is moving in the right direction, forgets to monitor the order protection timer, as a result of which it ends, the transaction is closed and the seller gets his money for the "wandering package".

Providing the buyer with a fake or someone else's track number

In the first case, the seller provides the buyer with a set of numbers or a track number belonging to another product, hoping that he will not follow the order protection timer. Do not be surprised, this situation happens to many newbies and as a result, the seller receives money without even bothering to send the goods.

In the second case The scammer passes on the same tracking number to multiple buyers. Moreover, the parcel can go to your city, but only one of the buyers will wait for it as a result.

Again, in this case, the dishonest seller is counting on your carelessness and forgetfulness in relation to the order protection timer.

What can you do if you find that the parcel is not in your post office or it has already been assigned the “Delivered” status.

Remember that when you find yourself in this situation, you must act immediately. First of all, you need to call the post office where the parcel is at the moment and ask to check on the track whether it is issued in your name. It happens that the parcels sometimes go to other departments by mistake. In this case, you need to ask to forward it to you.

If the package was not sent to you or it has already been received by someone else, then you should immediately open a dispute, attaching screenshots from tracking sites and other evidence to it.

Cheating with early confirmation of order receipt

This most popular cheating scheme on the Aliexpress trading platform operates as follows:

You order the product and choose the express delivery method. The seller sends you a track number that cannot be tracked, or informs that the express service did not accept the parcel and he can return some of the shipping costs to you, and send the order by mail. The amount of compensation is usually small. “But don't give up,” many buyers reflect.

Note that within the official website of AliExpress, the seller can make a refund only by opening a dispute. And as you already know, the dispute on which the decision was made closes the transaction and the remaining amount after deducting the return is transferred to the seller. And, therefore, the buyer automatically loses the opportunity to open a dispute on this order in the future. As a result, the seller remains with the goods and money, and the buyer with a meager amount of compensation at his own expense.

Remember! NEVER confirm order fulfillment before receiving it.

A new way to cheat on aliexpress

You place two orders from one seller. Two orders and tracking appear in your personal account. Get one order and write a review. In the future, for an order you have not received, the tracking number is changed by the seller to the number of the received order and it turns out that you have already received your two orders in one parcel. It turns out as if the seller sent two of your orders in one package. But in reality, you only get one order. And for the second they just paid and did not receive it at all.
It is possible that the aliexpress website is directly involved in this, because it allows you to change the track number and does not respond

To bookmarks

AliExpress is not only one of the largest online malls in the world, but also a whole subculture around it. The editor of "Netology" Pavel Fedorov understood why the site is so popular and how to choose the right products on it.

A minute of history

Russia is the most important market for AliExpress. This country accounts for 60% of all site sales. On November 11, during the Colossal Singles Day Sale, AliExpress totaled $ 14.3 billion in sales. Lovers of statistics and thoughtless extrapolation: on average, every inhabitant of the Earth on November 11 bought something for $ 2 on AliExpress.

AliExpress began its entry into Russia with the Russification of the interface and the creation of a community on VKontakte. The first confirmation of the public's officiality appeared in June 2012. The community now has 2 million members.

The Alibaba Group, which owns AliExpress, has a branch in Russia headed by Mark Zavadsky, a former RIA Novosti and Expert journalist specializing in Asia. And in China itself, a department was formed to oversee the work with the Russian market.

The secret of popularity

The first association that comes to mind when you mention AliExpress is price. Many things that gather dust in Russian offline stores can be bought several times cheaper with free shipping from China. Earrings, rings, bracelets, cables, flash drives are all sold on AliExpress at a bargain price. If you saw a product for 90 rubles, then in a Russian store it costs at least 300. And on AliExpress itself, you can find the same for 30.

Until the site was popular in Russia, enterprising citizens brazenly took advantage of this price difference. They ordered wholesale goods from China, and then sold through the VKontakte communities at exorbitant prices.

Price is the main driving factor in AliExpress. Among fans of the service there is an unspoken rule: do not ask each other "Why do you need this garbage?"

Weekly on the site within the framework of the sale starts the action "Almost for nothing": a few products in limited quantities are exposed at a price below 50 cents. They are sold out in seconds. The main rule in this case is to take what is, not what is needed. A classic example: "I bought a cover for an iPhone for five rubles, but I don't have an iPhone."

The assortment is no less important. Many things in ordinary stores simply cannot be bought. Not because they are in short supply, they just don't sell. For example, a couple of weeks ago I took from the post office a vital device for me, which separates the egg white from the yolk. It cost 25 rubles, it was not possible to pass by. Things that no one would ever buy in ordinary life migrate from China to Russia in "small packages".

The recently popular “Look what I found on AliExpress” communities add fuel to the fire. Initially, one public, but others quickly realized the beauty of making money on an affiliate program, and the clones began to grow by leaps and bounds.

Communities act as curators, tossing the already heated fans with interesting and vital goods in everyday life. For example, a bottle opener ring.

How and what to buy

You can find almost everything on AliExpress. The main thing is to show your imagination and search. Need a CNC machine? Please, only 1.5 million rubles.

Not everyone knows about this, but there is even food on the site, although not all of them. Parcels from China to Russia still go for a month, so you won't be able to find perishable food. But teas, coffee and nuts are popular. And goji berries, of course.

If you try, you can also find Chinese convenience foods like mushroom soup or duck snacks.

Now how to buy. Use filters. The simplest set: "Free shipping", "Top rating", "Only by the piece". They significantly narrow the issue, but the risk of buying a bad product becomes less.

Read the description. Pay particular attention to the weight the size, amount. Perhaps this curtain costs half as much simply because two of these are required for a whole window. Often goods are sold in packages or, conversely, in parts.

See reviews. If the product does not have any reviews, it is better to look for something from another seller. If there are only a bunch of ratings, but still no reviews, then you should bypass such a product. There are cases when the Chinese cheated and comments, but it is difficult not to notice this.

Flip through and see a few pages of testimonials. Many people give ratings and write a standard set of letters, only to get positive feedback from the seller. The five delivered is not a guarantee that the buyer received the goods at all. "The goods did not come, the money was returned, I will not order more here" - and the rating is five stars. Among dozens of lazy people, there is sure to be someone who honestly describes the pros and cons of the product.

Look for more. Don't buy the first item you want. You can almost always find it cheaper. If you find a case for 300 rubles, it is likely that somewhere there is the same one for 30.

Use coupons. If you buy from the same seller multiple times, ask for a discount coupon. Also, coupons are sometimes given or given away by AliExpress itself.

Check sales. There is a “Sale” filter in the list of products - a useful thing.

Check out the "Hot Products". Previously, this section was called "Group purchases" and operated on the basis of purchases. Sellers who list their products for this sale significantly reduce the price. In return, they receive a promo on the main page of the site and thousands of orders. Even the Hot Shop interface is different - there is no Add to Cart option, only Buy Now. All the fun is snapped up almost instantly.

"Fast deals". This section is available in mobile applications - the same purchases, but with a time limit per hour. Again, the most delicious items disappear in seconds.

"Mall" is the standard of quality on AliExpress. Section with goods of the highest standard only from trusted sellers. Here, the rest of the rules can be disregarded. But you won't be able to find something at a bargain price - you have to pay for the quality. Products from Russian stores are also on display.

Shipping and returns

The average delivery time for goods from AliExpress is a month. Some sellers manage to keep within a couple of weeks. The seller attaches a tracking number to each order: you can use it to track where your package got stuck.

If tracking is not being tracked, don't panic. This is fine.

As a standard, customer protection is valid for each order - 60 days. When you have received the goods, you must confirm this in your personal account. If not confirmed, the order will automatically close when the protection expires. It is at this point that the seller receives his money from the system.

If the protection comes to an end, the goods are not tracked and the post office says that there are no small packages in your name, feel free to ask the seller to extend the protection. Perhaps the package got lost somewhere along the way and will still come. Why different goods are delivered in different ways is an eternal mystery. For example, I do not understand at all why a children's dress from China arrived in Amsterdam, from there to Moscow, to St. Petersburg, and now it is stuck somewhere else.

If you are completely tired of waiting, you can open a dispute. First of all, the seller will beg to close the dispute and offer to amicably resolve the issue. For example, it will send the item again. Or asks to wait. Every dispute resolved in favor of the buyer affects the sacred cow of AliExpress sellers - rating. Therefore, they are afraid to argue.

If the seller agrees with the claims, then the dispute is closed and the money is returned to you.
According to official information, all parcels that were not picked up from the post office will eventually go back. But as the heads of several branches said, this does not apply to parcels from China - it is too expensive to return them. Where the uncollected packages go is another mystery.

Dark side

If you wish and have no conscience, you can get a good product for free. For example, a telephone. To do this, after receiving the whole device, you can spoil the packaging, take a photo and open a dispute. Some sellers will indiscriminately agree to return the product, so as not to spoil the rating and get positive ratings. Of course, there is a chance that they will not buy into such a divorce, and even leave negative customer feedback - other sellers will definitely pay attention to it in case of a disputable situation. Naturally, if you use such a black technique too often, you can fall under suspicion, or even get banned altogether.

A well-known gray scheme is to catch a seller for bad faith. If you have chosen China Post delivery and the tracking number is not tracked after shipment, you can file a complaint and convince the arbiter that the seller is a fraudulent person. So you can return the money, and then also receive the goods.

Another gray outline is the order breakdown. You agree with the seller and pay for the goods in parts using coupons. The seller does not care - coupons do not affect the price of the reward that he will receive in the end. But the site is against it - if you open a dispute and it turns out that the order has been broken, there is a high risk of getting banned.

Ways to cheat sellers and buyers on AliExpress - how not to fall for the bait

3 (60%) 2 votes

A huge number of sellers and buyers are concentrated on the AliExpress platform, and the choice of goods there is extremely wide and varied. However, this online store also has its drawbacks, the main of which is fraud. The Aliexpress administration is trying to take all possible measures to suppress fraudulent activities, but some sellers and buyers still find loopholes and continue to deceive gullible people. In this article, we will look at the most common fraudulent schemes on Aliexpress. Forewarned is forearmed.

How sellers cheat buyers on Aliexpress

Almost everyone makes purchases on the Internet these days. The Chinese AliExpress store is still the leader in the field of e-commerce, and everyone strongly associates it with low prices, a huge selection, interesting products, discounts and numerous promotions. However, the thriving fraud on Aliexpress has turned off some buyers who feel insecure once they fall for the bait of a fraud.

According to statistics, every second buyer has faced fraud on Aliexpress at least once. Marriage, delivery problems, and description mismatches are just the tip of the iceberg. Quite often, inexperienced buyers are left without money and without goods at all. What types of fraud are found on AliExpress?

Rating boost

A high rating on Aliexpress is very helpful for the seller to succeed and make a lot of money. The seller's rating, as well as diamonds and medals next to the name of the store, are often the decisive factor for the buyer when choosing a product. Therefore, sellers often dishonestly raise their ratings by cheating.

The standard store development scheme always looks the same. First, all small things are sold at very low prices, and even with discounts, sales are held. All this attracts many buyers who leave a lot of good reviews and raise the seller's rating. Then the seller changes the assortment to a more expensive one, while the rating remains the same. The customer can view the review history in the store profile to see which items the seller has raised the rating on.

It's not uncommon for sellers to wind up ratings with fake reviews. To do this, they create fake accounts, order goods from themselves and leave positive reviews. To detect the fact of such a cheat, the buyer will have to be extremely careful. If you see a large number of reviews from buyers from the same country, strange-looking names, as well as coincidences of time and date in consecutive comments, then this seller may have used a cheat.